Privacy Policy
How we collect, use, and protect your information when you use Sunhouse Supply. Last updated: 6/13/2026.
1. Information We Collect
We collect information you provide directly — name, business name, email, phone, shipping address, and uploaded artwork. We also collect payment information through our secure payment processor (Stripe). We do not store full credit card numbers on our servers.
2. How We Use Your Information
We use your information to process orders, communicate about proofs and shipments, provide customer support, and improve our services. We may send transactional emails (order confirmations, proof notifications, shipping updates). We do not sell or rent your data to third parties.
3. Data Storage & Security
Your data is stored on secure, encrypted servers. We use industry-standard security measures including SSL/TLS encryption for data in transit. Access to production systems is restricted to authorized personnel only.
4. Third-Party Services
We use trusted third-party services to operate our business: Stripe for payments, Supabase for database and authentication, and email providers for transactional messaging. These services have their own privacy policies and are contractually bound to protect your data.
5. Cookies & Analytics
We use essential cookies to maintain your session and authentication state. We may use basic analytics to understand site usage patterns. We do not use invasive tracking or share analytics data with advertisers.
6. Data Retention
We retain order records and artwork for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and personal data by contacting us.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also object to certain processing or request a copy of your data. To exercise these rights, email us at orders@sunhousesupply.com.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page with the effective date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at orders@sunhousesupply.com.